The biggest event of the year

Become a CX Champion

Understanding intelligent CX is easy when you've got trends. Learn how to unlock it.

The latest Zendesk research is revealing ten new trends shaping how you do business.

The latest Zendesk research shows you how to make immersive CX your edge in 2023

The show is coming to Las Vegas. Join us April 16-18, 2024.

Learn how the impact of AI can transform your customer service.

Discover what’s next in AI-powered service on March 26

Join the world's top CX event March 25-27 in Las Vegas

With eyes set on 2027, get the insights to gear up for the evolving landscape of customer experience and AI

Join CCW and Zendesk as we discuss new AI insights and how to seize opportunities from the AI-CX revolution.

Zendesk AI Summit Our digital launch event starts now. See into the future of AI-powered CX.

Zendesk AI Summit You didn’t miss a minute. Relive the AI Summit.

Zendesk AI Summit Explore the future of AI-powered CX at our digital launch event on October 15

RSVP to our in-person conference in Las Vegas—happening April 16-18, 2024.

Experts will unite with experts on May 11. Join us for product innovations, keynotes, and our vision for intelligent CX.

Take part in the future of AI-powered service

Hear the latest Zendesk AI product announcements and gain actionable insights about integrating AI to elevate your service operations

All our biggest customer experience announcements, plus the latest news on hot topics like AI and EX.

Former First Lady Michelle Obama will join us on stage on April 16.

Watch the Zendesk Relate keynote to learn how to transform your service with AI, automate tasks with AI-agents, and maximize team performance

Get this quarter's updates, plus expert advice and product tips

Join us at What's New for the latest in Workforce Engagement Management and AI advancements

Join us to hear this quarter's updates and chat with our product experts

Get this quarter's announcements, plus a recap of 2022's biggest product hits.

Get this quarter’s announcements, plus a recap of 2023’s top 5 innovations