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Make your employee experience more seamless, collaborative, and productive, no matter where your employees are working from.


Bridge the AI gap in HR: Why employee buy-in is critical

A critical disconnect is unfolding between HR leaders and the very people they serve. While 89…

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Article
7 min read

What is ITIL? The ultimate guide to the IT Infrastructure Library

What is ITIL? Information Technology Infrastructure Library (ITIL) is a framework that helps organizations align IT…

Article
13 min read

What is a human resources management system (HRMS)?

Human resources management system definition A human resource management system (HRMS) is a digital backbone for…

Article
2 min read

Unlock seamless employee support with new Zendesk HRIS integrations

Today’s employees expect seamless, consumer-like experiences at work, especially when they need help. But a disparate…

1 min read

WATCH NOW: Avon masters the HR makeover with 98.4% employee satisfaction

For 139 years, Avon has built its name on connection. Empowering women, championing causes, and delivering…

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Read the Zendesk Customer Experience Trends Report.

Article
5 min read

People-centric HR: What it is + why it’s important

What is people-centric HR? People-centric HR is an approach that prioritizes the needs and experiences of…

Article
3 min read

3 ways AI bolsters employee productivity and satisfaction

A happier workforce isn’t just a nice-to-have—it’s essential for success. Research consistently shows that happy employees…

Article
1 min read

10 essential books and podcasts for IT leaders in 2025

These 10 essential resources, curated by our team of experts, will help you design better employee…

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